All our staff and carers are competent to undertake the activities for which they are employed and responsible. Newly appointed carers who do not hold a relevent care qualification are required to demonstrate their competence and register for a relevent NVQ in care within the first 6 months of employment. We have a structured induction process and training programme which is designed to meet workforce training targets.
Our induction process includes shadowing an experienced carer prior to taking responsibility themselves for the provision of personal care services and working alone in the homes of service users, Our support staff recieve training on all health and safety requirements including manual handling. Training and development requirements are reviewed annually at staff apprsisal