Services We Provide

Carers and Support Workers

Domiciliary Care (Short Visits)

Services are provided by carers/support workers making personal, short visits at agreed times to meet your needs. Helping you with tasks you are finding more difficult. Visits can vary in length from 15 minutes to several hours, either on a daily basis or less often.

Live In Care

An alternative to residential care, allowing you to stay in your own home. By remaining in your home with a care worker 24 hours a day, it gives you the support to live as independently as possible. We can also provide a night-sitting service or sleep ins as well as full 24 hour day cover.

We Provide Carers and Support Workers For:

  • Adults with disabling illnesses
  • Adults with mental illnesses
  • Older Adults in need of care in the community
  • Adults with physical disabilities
  • Vulnerable Groups – Dementia, Alzheimer’s, Epilepsy
  • Live In Duties – This will enable service users and their carers to enjoy a holiday or just a rest
  • Terminally Ill/ Palliative Care – This includes caring for people at home. Helping to improve the quality of life by providing staff of good character and who are adequately trained with kindness and sensitivity to carry out the services required

Personal Care

We can provide assistance with personal care tasks such as:

  • Washing
  • Shaving (not wet shaving)
  • Oral care
  • Dressing
  • Toileting/ Continence care
  • Assistance with meals and feeding
  • Assistance with medication
  • Assistance getting in/out of bed

When providing personal care your staff will make every attempt to preserve your dignity and privacy at all times and will encourage you to be as independent as your illness/health will allow. They will obtain your consent before each procedure.

Other Services. We can also provide assistance with the following:

  • Escorting you to appointments, shopping or social activities
  • Cleaning and vacuuming in order to maintain a safe environment
  • Preparing healthy meals and eating
  • Assistance with laundry and ironing
  • Making or changing your bed
  • Emptying commodes
  • Shopping
  • Paying bills
  • Collecting Pensions

Carers will normally only undertake cleaning tasks associated with the tasks specified in your care needs assessment. This would include cleaning associated with:

  • Preparation and cooking of food
  • Laundry of bed linen, towels and personal clothing
  • Personal care tasks

Please note that we can provide cleaning as part of a care package if agreed in advance. You will be responsible for providing cleaning materials and equipment. A care/support worker can be provided on a regular basis to sit with a service user, in order to give a family member or a live in care worker a break. This can be for a few hours at a time and can be as regularly as once a day.

Tasks which may not be undertaken

Carers must not undertake any task which puts them or you at risk. Such as:

  • Moving you in circumstances where there is a risk of injury to either you or the carer
  • Moving heavy objects, such as rearranging furniture
  • Carrying out any clinical tasks
  • Using equipment supplied by you which is faulty or dangerous

In addition, the following tasks are not covered by your care staff

  • Gardening
  • Pet care
  • Cleaning windows

Call us today for a free assessment Birmingham Office: 0121 565 0220, Leicester Office: 0116 266 6778