The organisation provides:
Providing care for:
Adults with disabling illnesses
Adults with mental illnesses
Older Adults in need of care in the community
Adults with physical disabilities
Vulnerable Groups – Dementia, Alzheimer’s, Epilepsy
Live In Duties – This will enable service users and their carers to enjoy a holiday or just a rest
Terminally Ill/ Palliative Care – This includes caring for people at home. Helping to improve the quality of life by providing staff of good character and who are adequately trained with kindness and sensitivity to carry out the services required
Services we provide
Carers will normally be expected to provide support in any of the following tasks/activities, to enable you to remain safe, comfortable, secure and independent as far as possible in your own home.
Regulated Activity: Personal Care and Supported Living Services
Domiciliary Care (Short Visits)
Services are provided by carers/support workers making personal, short visits at agreed times to meet your needs. Helping you with tasks you are finding more difficult. Visits can vary in length from 15 minutes to several hours, either on a daily basis or less often.
Live In Care
An alternative to residential care, allowing you to stay in your own home. By remaining in your home with a care worker 24 hours a day, it gives you the support to live as independently as possible
We can also provide a night-sitting service or sleep ins as well as full 24 hour day cover.
We can provide assistance with personal care tasks such as:
When providing personal care your staff will make every attempt to preserve your dignity and privacy at all times and will encourage you to be as independent as your illness/health will allow. They will obtain your consent before each procedure.
We can also provide assistance with the following:
- Making or changing your bed
- Emptying commodes
- Paying bills
- Collecting Pensions
- Assistance with laundry and ironing
- Preparing healthy meals and eating
- Cleaning and vacuuming in order to maintain a safe environment
- Escorting you to appointments, shopping or social activities
Carers will normally only undertake cleaning tasks associated with the tasks specified in your care needs assessment. This would include cleaning associated with:
- Preparation and cooking of food
- Laundry of bed linen, towels and personal clothing
- Personal care tasks
Please note that we can provide cleaning as part of a care package if agreed in advance. You will be responsible for providing cleaning materials and equipment.
A care/support worker can be provided on a regular basis to sit with a service user, in order to give a family member or a live in care worker a break. This can be for a few hours at a time and can be as regularly as once a day.
Tasks which may not be undertaken
Carers must not undertake any task which puts them or you at risk. Such as:
- Moving you in circumstances where there is a risk of injury to either you or the carer
- Moving heavy objects, such as rearranging furniture
- Carrying out any clinical tasks
- Using equipment supplied by you which is faulty or dangerous
In addition, the following tasks are not covered by your care staff
- Pet care
- Cleaning windows